Chat mainly recorded in notes under individual contents, except non-concert interview sections as follows:

• 00:19:00 On chat in classical concerts; why don’t more people do it? it does make his job harder; important to get balance of medication right before going on stage. Doesn’t like people reading programme notes during a performance: would rather talk to audience himself.
• 00:31:40 “People who wouldn’t necessarily think about coming to the Barbican or the Wigmore Hall … less overwhelming for a first-timer … springboard to those kind of venues”.